Terms & Conditions
Welcome to oursimplearts.com! We’re glad you’re here. By using our website, you agree to the following terms and conditions. Please take a moment to read them carefully.
Returns & Exchanges Policy:
If you receive a defective or damaged product, you can easily initiate a return through our website, social media (handle @oursimplearts), WhatsApp, Telegram, Skype, or by giving us a call at +37129653624. We will review each request individually and do our best to find a solution that works for you. Please provide us with photos and any other relevant information to help us resolve the issue faster. Customized products and sale items may not be eligible for returns or exchanges. If you are requesting an exchange for a product that was not damaged, we will not cover the cost of shipping the product back to us.
We reserve the right to issue a partial refund or no refund at all if we receive a returned product that is damaged or not in the same condition as when it was shipped. Refunds will be issued through the original payment method. Returns and exchanges are typically processed within 24-48 hours of receiving the returned product.
Privacy & Security:
We do not sell customer data and do not intend to do so. Our website has security features and an SSL certificate to ensure the privacy and security of your personal information. Payment can be made through Paypal, crypto.com, credit/debit card, or Venmo.
Shipping & Handling:
Orders are processed within 1 business day. We ship to a wide range of countries, including the United States, Canada, Australia, the United Kingdom, and many countries in Europe. However, please note that there may be some restrictions on the products we can ship to certain countries, and we do not ship to countries that have been designated as state sponsors of terrorism. The shipping of small products such as phone cases will typically be delivered to your mailbox, while larger items may be delivered by courier or to your local post office. The shipping process is handled by our partner, Printify, and not by us personally. Delivery in the US takes 5-14 days, and everywhere else takes 10-22 days. Standard delivery is free.
At oursimplearts.com, we offer a wide range of products including phone cases, t-shirts, and other print-on-demand items. We work with a third-party printing company called Printify to fulfill our orders, and their return policy only applies to products that are defective or damaged upon arrival.
We believe that our customers deserve the best and are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, please reach out to us, and we will do everything we can to ensure that you are happy with your order. Thank you for shopping with us at oursimplearts.com!
If you decide to delete your account, please be aware that we will not retain any data from your account after the deletion process is complete. Once your account is deleted, all associated data will be permanently and irreversibly removed from our systems. Please note that any digital downloads you have purchased will no longer be available to you once your account is deleted, and account restoration will not be possible.
If you have any questions, please contact us.
Last updated on Feb 18th, 2023 at 5:22 pm